Skip to main content
Migration Guide

What Switching Actually Looks Like

If you're weighing a move from Mailchimp to Klaviyo, this is the practical breakdown - what's involved, what can go wrong, and how to know if you're ready.

12 min read

Maybe you've hit real limitations with Mailchimp. Maybe a teammate sent you this link. Maybe you're trying to figure out if switching is worth the disruption. Wherever you are in that process, this guide is for you.

What this guide is: A practical breakdown of what migration involves - the work, the timeline, the risks, and how to evaluate if you're ready.

What this guide isn't: A pitch for why Klaviyo is better than Mailchimp. That's a different question. This assumes you're already exploring Klaviyo as an option and want to understand what the switch actually requires.

The honest answer: it's less painful than you think, but more work than vendors want you to believe.

Use this to stress-test the idea, build an internal case, or just understand what you'd be signing up for.


What Actually Transfers (And What Doesn't)

This is the first question everyone asks. Here's the reality:

Data Type
Manual
With Beena
Contacts & lists
Yes
Yes
Subscription status (subscribed, unsubscribed, bounced)
Yes
Yes
Engagement data (opens, clicks - last 90 days)
Yes
Yes
Tags
Export/import
Yes
Email templates
Rebuild
Copies
Automations / flows
Rebuild
Copies
Historical reporting (beyond 90 days)
No
No
Domain warm-up
Required
Required

The Bottom Line

Your data transfers. Contacts, subscription status, and recent engagement come over through Klaviyo's native import or third-party tools. You won't lose your list.

Your creative work doesn't. Templates and automations need to be rebuilt in Klaviyo - either manually or with a migration tool like Beena. This is where most of the time goes.

Domain warm-up is unavoidable. Regardless of how you migrate, you'll need to gradually increase sending volume in Klaviyo. This protects your deliverability. No shortcut exists.

The Fears (And What Actually Happens)

These are the concerns we hear most often. Here's the reality check for each:

"Migration will break something"

The fear: You'll flip the switch and emails will stop going out, links will break, or data will get corrupted.

The reality

You run both platforms in parallel during migration. Mailchimp stays active until Klaviyo is fully tested and sending. There's no moment where everything switches at once. You control the cutover timing.

"We ran Mailchimp and Klaviyo side-by-side for three weeks. Zero disruption to our campaigns."

"We'll lose historical data"

The fear: Years of campaign history, A/B test results, and customer engagement patterns will disappear.

The reality

Recent engagement (90 days) transfers to Klaviyo. Older reporting stays in Mailchimp - export it before you cancel your account. Your Mailchimp account doesn't delete itself; you can keep it read-only for historical reference.

"Didn't lose a single contact. All our suppression lists, tags, everything came over clean."

"My team won't be able to learn Klaviyo fast enough"

The fear: You'll be stuck in a learning curve while campaigns pile up and deadlines pass.

The reality

If you know Mailchimp, Klaviyo's concepts are familiar - lists, segments, campaigns, automations. The UI is different but the mental model is similar. Most teams are comfortable within 1-2 weeks. The bigger adjustment is learning Klaviyo's more advanced features (which is the whole point of switching).

"My team was building flows in Klaviyo by day three. The concepts are the same - just better tools."

"Our deliverability will tank"

The fear: Switching platforms means starting from scratch with inbox providers. You'll land in spam.

The reality

Domain warm-up takes 2-4 weeks but follows a predictable pattern. You start with your most engaged subscribers and gradually expand. If your list hygiene is good in Mailchimp, it will be good in Klaviyo. The platform doesn't determine deliverability - your sending practices do.

"Deliverability actually improved after migration. Klaviyo's predictive analytics helped us clean our list."

What the Timeline Actually Looks Like

Forget the vendor timelines. Here's what we see in practice:

Phase 1 - Days 1-3
Setup & Data Transfer

Connect Klaviyo to Shopify, import contacts from Mailchimp, set up domain authentication. This part is relatively painless - mostly waiting for syncs to complete.

Phase 2 - Days 4-14
Template & Flow Rebuilding

This is where the work is. Rebuilding your email templates in Klaviyo's editor, recreating your automations as flows, testing everything. With Beena, this step takes hours instead of days.

Phase 3 - Days 15-21
Testing & QA

Send test campaigns, verify flows trigger correctly, check links and dynamic content. Run both platforms in parallel for a few days to catch issues.

Phase 4 - Weeks 3-6
Domain Warm-up

Gradually ramp sending volume. Start with your most engaged 10-20%, expand weekly. This can't be rushed without risking deliverability.

Phase 5 - Week 6+
Full Cutover

Disable Mailchimp automations, switch your signup forms, and you're fully live on Klaviyo.

Total realistic timeline: 4-6 weeks for a proper migration. You can rush it to 2-3 weeks if you're willing to accept more risk during warm-up. The biggest variable is Phase 2 - rebuilding templates and flows. With a migration tool, that phase collapses from weeks to hours.

Timing It Right

When you migrate matters almost as much as how.

Good times to migrate
  • Q1 or Q3 (post-holiday, pre-BFCM prep)
  • After a slow sales period when email volume is lower
  • When you have bandwidth for the learning curve
  • Before a major campaign push (gives time to optimize)
Bad times to migrate
  • October-December (BFCM/holiday season)
  • During a major product launch
  • When your email person is leaving or new
  • Right before quarterly board meetings

The best time is usually 2-3 months before your next big push. That gives you time to migrate, warm up, and optimize before it really counts.

The Honest Answer: Should You Do This?

Not everyone should switch. Here's how to think about it:

Are you hitting real limitations?

If Mailchimp genuinely works for your current scale and needs, switching is just churn. Don't migrate because you think you should - migrate because you've hit a wall.

Stay on Mailchimp if:

You're under $500K revenue, email is under 15% of revenue, your team is small, and you're not running complex automations. Mailchimp is genuinely fine for many businesses.

Consider switching if:

You've outgrown Mailchimp's segmentation, you can't build the flows you need, you're adding SMS, or you need better attribution. The limitations are costing you money.

The migration itself isn't the hard part. The hard part is being honest about whether you need it.

See how Beena handles your migration

Beena reads your Mailchimp setup and rebuilds everything in Klaviyo automatically - flows, templates, segments, and more. See exactly what migrates and how long it takes.

See How It Works
40+ hours of work done in 4 Flows, templates, and segments copied automatically Free to try - no credit card required